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General Conditions

General Booking Conditions

The present General Booking Conditions (hereinafter General Conditions) shall regulate the commercial relationship between CYCLING FRIENDLY and the user or client with respect to the contracting of the services through the forms made available by CYCLING FRIENDLY at your

Any reservation made through the websites of CYCLING FRIENDLY shall imply the express acceptance of these conditions, as well as of the terms of use established for the browsing of the pages owned by CYCLING FRIENDLY by the client or user.

These conditions shall apply without prejudice to the application of the corresponding legal regulations on the subject that may be applied each case.

The General Booking conditions shall regulate the distance selling relationship between CYCLING FRIENDLY and the user or client, in accordance with the legal provisions, in particular, those of the Spanish Act 7/1998, dated April 13, on General Conditions of Contract; Spanish Act 3/2014, dated March 27, which amends the recast text of the General Consumer Protection Law; Royal Decree 1906/1999, dated December 17, 1999, regulating Telephone or Electronic Contracting with general conditions; Spanish Act 15/1999, of December 13, on Protection of Personal Data; Spanish Act 7/1996, dated January 15 on Retail Commerce; and Spanish Act 34/2002, dated July 11, on Information and e-commerce society services.

CYCLING FRIENDLY reserves the right to make any modifications it may deem appropriate, to these General Conditions without prior notice. Such modifications may be made through its website by means of any form permitted by Law and shall be binding during the time they are published on the website and until they are validly modified or replaced by subsequent ones.

Nevertheless, CYCLING FRIENDLY reserves the right to apply, in certain cases and when it may deem appropriate, Specific Preferential Contracting Conditions over these General Conditions, as long as they are notified in a timely manner.

Pre-contractual information

CYCLING FRIENDLY hereby informs that the booking procedure through its websites is detailed in the corresponding booking confirmation section.

Likewise, CYCLING FRIENDLY hereby states that the user may have access to the terms of use available on the website.

When booking with CYCLING FRIENDLY through its website, the user or client expressly acknowledges and agrees to these terms of use and General Conditions. Likewise, the user hereby declares to be of legal age and have the necessary legal capacity to act and access the websites of CYCLING FRIENDLY to contract services through them. The user shall be responsible for maintaining the confidentiality of the username and password obtained as a client, and shall not assign them to third parties.

Once the booking is made, a confirmation message will pop up on the screen. The user can print it as proof of the booking confirmation.

Neither the confirmation message nor the booking voucher printed by the user shall be valid as an invoice.


Offers and Price display

In compliance with the current regulations in force and, especially, with the Spanish Act 34/2002, dated July 11, on Information and e-commerce society services., CYCLING FRIENDLY provides extended information on possible booking offers, its characteristics and prices in the corresponding booking section. However, CYCLING FRIENDLY reserves the right to withdraw, replace or change the offers made to its customers through its website, by simply changing the content of them. In so doing, all products and/or services offered at any time by the CYCLING FRIENDLY website shall be governed by the General Conditions in force from time to time. Likewise, the company shall be entitled to stop offering, without prior notice and at any time, the aforementioned products and/or services.

Price Display

Every booking offer shall have its price listed, always detailing whether or not it includes VAT or any other applicable tax, if appropriate. Prices shown on the screen shall be deemed to be those valid at the time, except in cases of typographical error. Should the price change for the reason stated above, CYCLING FRIENDLY shall inform the user, via e-mail, before proceeding with the final payment.


The availability of CYCLING FRIENDLY’s offers through its website may vary depending on the customer demand. Even though CYCLING FRIENDLY updates its database periodically, the customer’s requested booking may be already booked by that time. In such a case, CYCLING FRIENDLY shall send an e-mail to the customer informing him/her of the impossibility to book since the offer is no longer available.

Payment methods

CYCLING FRIENDLY solicita en las reservas a través de su página web los datos de una tarjeta de crédito, titular de reserva, para garantizar la efectividad de la misma. Le recordamos que el establecimiento no efectúa ningún cargo en su tarjeta de crédito al realizar esta reserva. La tarjeta se utiliza solamente como garantía. El establecimiento se reserva el derecho a comprobar la validez de la tarjeta de crédito antes de la llegada del cliente. La factura correspondiente a la reserva, se saldará directamente en el establecimiento, ya sea en metálico, con tarjeta de crédito o de cualquier otro modo aceptado por el establecimiento.

When booking through the CYCLING FRIENDLY’s website, it is required to specify a credit card number and a booking holder to confirm the booking. Please be aware that the establishment does not charge your credit card upon booking. Cards are only used as a guarantee. The establishment reserves the right to check the validity of the credit card before the arrival of the customer. The corresponding invoice shall be settled directly at the establishment, either in cash, by credit card or by means of any other payment method accepted by the establishment.

Booking cancellation

Cancellations made with at least 24 hours’ notice shall not entail any charge. Cancellations made with less than 24 hours’ notice shall entitle the establishment to charge a part of the total amount to be paid to the credit card provided.


Pursuant to article 103 of the Spanish Act 3/2014, dated March 27, which amends the recast text of the General Consumer Protection Law; the provision of services or supply goods made to the customer’s specifications or clearly personalized or which are liable to deteriorate or expire rapidly, are exempt from withdrawal.


In accordance with the provisions set forth in the Spanish Act 15/1999 on the Protection of Personal Data, CYCLING FRIENDLY hereby informs users that the personal data collected by the company through the forms on its websites, will be introduced in a file held by CYCLING FRIENDLY, in order to facilitate and expedite the fulfilment of the commitments established between both parties. Likewise, CYCLING FRIENDLY hereby reminds users of the possibility of exercising their rights of access, rectification, limitation, deletion, portability and opposition to the processing of its personal data, by sending a request to our mail address: C / CAN CALAFAT, 33 2º DESPACHO 61 07610, PALMA DE MALLORCA (ILLES BALEARS). Unless specified otherwise, we understand that your data have not been modified, that you agree to notify us of any variation and that we have your consent to use them to answer as many inquiries as you deem appropriate and for sending the information requested.


Likewise, CYCLING FRIENDLY reserves the right to file any civil or criminal actions it may deem appropriate for the improper use of its website and content or for the non-compliance with these conditions.

The relationship between the user and the provider shall be governed by the applicable regulations in force in the Spanish territory. In the event of any controversy, the parties shall submit their disputes to arbitration or to ordinary jurisdiction, complying with the corresponding rules on jurisdiction and venue. CYCLING FRIENDLY has its registered office in ILLES BALEARS, Spain.

CYCLING FRIENDLY: Grupo formado por CICLISMO MALLORCA SL, con CIF B57844292 y dirección postal CAN CALAFAT, 33 OFICINA 63 - 07610 PALMA y CICLISMO CANARIAS SL, con CIF B76787654 y dirección postal LOS MAJUELOS 51B - 38108 SAN CRISTÓBAL DE LA LAGUNA.